Effective Date: March 1, 2025

Puvvala Farms (“we,” “our,” “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, and safeguard the information you provide when you visit or interact with our website https://farms.puvvala.com (the “Website”).

By accessing or using the Website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

a. Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Shipping and billing addresses
  • Payment information (where applicable)
  • Any other information you provide when you contact us or make a purchase

b. Automatically Collected Information

When you visit the Website, we may automatically collect certain information through cookies and other tracking technologies, such as:

  • IP address
  • Browser type and version
  • Operating system
  • Referring URL
  • Pages visited and time spent on the Website
  • Date and time of your visit

2. How We Use Your Information

We may use your information for the following purposes:

  • To process orders and manage transactions
  • To respond to inquiries, comments, or customer service requests
  • To personalize your experience on the Website
  • To improve our products, services, and website functionality
  • To send promotional emails, newsletters, or special offers (with your consent)
  • To comply with legal obligations and protect against fraud, abuse, or unauthorized access

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can configure your browser to refuse some or all browser cookies or to alert you when cookies are being sent. However, some parts of the Website may not function properly without cookies.

Types of Cookies We Use

  • Essential Cookies – Required for basic website functionality.
  • Analytics Cookies – Help us understand how visitors interact with the Website.
  • Marketing Cookies – Used to deliver relevant ads and measure marketing performance.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with:

  • Service providers who assist in website operations, payment processing, shipping, or customer service
  • Legal authorities if required to comply with laws, regulations, or legal processes
  • Third parties in connection with a business transfer, such as a merger, sale, or asset transfer

5. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal data from unauthorized access, alteration, or loss. However, no method of transmission over the internet is completely secure. Therefore, we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access and review the personal data we hold about you
  • Request corrections to inaccurate information
  • Request deletion of your personal data, subject to legal or contractual obligations
  • Opt out of marketing communications at any time by following the unsubscribe link in our emails

To exercise these rights, please contact us at the email address below.

7. Children’s Privacy

Puvvala Farms does not knowingly collect or solicit personal information from children under the age of 13. If we learn we have collected personal information from a child under 13, we will promptly delete such information.

8. Third-Party Links

Our Website may contain links to third-party websites. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any site you visit through external links.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. We will post the revised version on the Website with an updated effective date. Your continued use of the Website after such changes constitutes your consent to the updated Privacy Policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Puvvala Farms
825 Clark St, South Windsor, CT 06074
Email: admin.farms@puvvala.com
Phone: +1 (959) 256-8062